Now, with a laptop and a cell phone installed with Zoom, they can meet their obligations at home, in the office, from court, or in a cafe down the street,” Sean said. “Before Zoom, our satellite offices in Auckland courts would become very crowded with people either fighting over desktop computers, hogging the phone lines, or just hanging around eating biscuits because they didn’t have the space or facilities to work. Routinely balancing office collaboration with court appearances, they inevitably have to operate from multiple locations. Professional and personal flexibilityįor criminal litigators, flexible working is more than just the ability to work from home or pick up the kids from school during the workday. And, with electronic discovery legislation replacing the old process of manually examining paperwork, safeguarding sensitive data is more important than ever.īy using the Zoom platform as the foundation of their communications, Sean and his team enabled the firm’s litigators to thrive in a new normal while also adhering to the Department of Internal Affairs’ substantial security guidelines. Having reliable and flexible video conferencing facilities in-house is an essential part of that. The majority of New Zealand courts now conduct many hearings virtually. We knew it worked, so we grew it from there.” Rising to the challenges of modern litigation “It was baptism by fire but people were adapting easily to using Zoom Team Chat and so on. “A week or two into the pandemic, 98% of our staff was online,” Sean said. Then, as the New Zealand (NZ) government announced the first lockdown, this process was drastically expedited. Under previous suppliers, IT staff were wasting precious hours setting up video calls and being on hand ‘just in case.’ Zoom Rooms eliminated this issue and Sean began exploring other Zoom solutions to create a unified communications experience. Meredith Connell’s IT manager Sean Birch first used Zoom as a video conferencing solution.
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